| We pride ourselves on the
performance of our network. Our network is a multi-service
ATM network carried over a purpose-built, high quality
fibre-optic backbone. The efficiency and scalability of
the network architecture enables us to maximise the use
of available bandwidth.
We own our own network infrastructure. By managing the
performance of the services that operate on top of it we
can provide business-grade telecommunications services
for our customers.
PowerTel customers are provided with the highest
levels of service continuity. Refer to our month-on-month
service reliability statistics, and our 12 month average
statistics, to see exactly what we mean:
| Network Availability |
August 2007 |
Averages |
SLA |
| 6 Month |
12 Month |
| ATM - Network |
99.99 |
99.84 |
99.84 |
99.95 |
| SDH - Network |
99.96 |
99.98 |
99.96 |
99.95 |
| IP - Network |
100.00 |
100.00 |
100.00 |
99.95 |
| Ethernet Network |
99.99 |
99.99 |
99.98 |
99.95 |
| DSL Network - Onnet |
99.99 |
99.99 |
99.99 |
99.95 |
| DSL Network - Offnet |
100.00 |
99.99 |
99.99 |
99.95 |
| Voice Switch Availability |
100.00 |
100.00 |
100.00 |
99.95 |
Our network and our services are continuously
monitored by PowerTel’s Network Control Centre.
The purpose – to ensure the integrity of the
services we provide to businesses, carriers and service
providers.
|
SLA
