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There is an inherent advantage to dealing directly with PowerTel for your telecommunications solutions. And that advantage is attention.
At PowerTel, we dedicate resources to your business. By choosing to deal directly with us, you have access to a dedicated Account Team - an Account Manager, Account Executive and Technical Communications Consultant who make it their business to understand your business. They take the time to gauge your true requirements and they help you to find the most appropriate solution to answer those requirements.
Your PowerTel Account Manager, in conjunction with PowerTel's service delivery team, delivers the PowerTel solution directly to you. We work out the best way with which to co-ordinate delivery of the service with your business activities, your business times and your people.
And no - it doesn't end at the point of sale. Your Account Team is on hand to fulfil your needs at any time regarding anything - billing enquiries, service delivery enquiries, additional service requirements. It is our business to make sure that you are looked after.
It is all about the relationship. Our customers like our approach. Over the last four years they have demonstrated this by choosing to keep their communications services with us.
The greatest result for our customers is peace of mind. You know that you're dealing with the people responsible for the network and the service - people who know exactly what is happening with your communications services. And that's what really counts.
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