Simply accessible

We make ourselves available to address the needs of our customers and our stakeholders. We have provided our details for you so you can choose the most suitable method by which to communicate with us:

Email

To email us about your topic of interest, please complete this Contact Us enquiry form.

This is an easy-to-complete form that helps us to better qualify your needs and to process your enquiry quickly and efficiently.

Phone

General enquiries:
Please call the PowerTel sales office nearest to you. The phone numbers for the different sales offices are provided in the Sales Offices section below.

If you have a sales query, you may also contact PowerTel’s Telemarketing team, on 1800 788 622.

For direct PowerTel customers with service support issues:
Please call the 1300 number dedicated to your account. These are:

Retail: 1300 786 786
Wholesale: 1300 786 066
SME: 1300 786 076

These numbers can also be found on the PowerTel Portal or on your bills.

For all PowerTel International Customers:
To contact PowerTel, please call your IDD access code, followed by 61 2 8264 3899.

Sales Offices

Here are the details of our physical offices should you want to call us, visit us or send material via post:

Sydney Office
Level 11, 55 Clarence Street Sydney NSW 2000
Telephone: 02 8264 3888
Facsimile: 02 8264 3777

Melbourne, Bourke Street Office
Level 12, 461 Bourke Street Melbourne VIC 3000
Telephone: 03 8628 2700
Facsimile: 03 9670 6867

Brisbane Office
Level 9, 127 Creek Street Brisbane QLD 4000
Telephone: 07 3105 0500
Facsimile: 07 3105 0555